FAQ



What kinds of customers does Crescent Bank and Trust finance?

We provide sub prime loans to customers who have generally had some previous credit challenges.


What markets are you currently doing business in?

We have locations all over the country.


How do I obtain payoff information for a CBT loan?

Please contact Customer Service with your request.  Be advised that you should have your customer's account number handy.


How long does it take to receive funds for submitted contracts?

After all properly executed required documents and stipulations are received and customer verifications are done, it takes about 24-48 hours to ACH your funds.


How can I obtain a rate sheet for my area?

Our rate sheets are posted on both Dealertrack and RouteOne for your convenience.


What is required for you to fund each deal?

Take a look at our checklist for more information on specific requirements.


Which states is Crescent Bank currently originating Indirect auto loans in?

AL, AR, CO, FL, GA, IL, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NM, NY, OH, OK, PA, SC, TN, TX, VA, WA, WV


What is the Crescent Bank address and max deductibles for comprehensive and collision insurers?

P.O. Box 60057 New Orleans, LA 70160

All customers are required to provide proof of full coverage insurance with maximum $500 deductibles for comprehensive and collision.