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Language Services

Crescent Bank has some Spanish speaking agents, but also utilizes live interpretation services from Transperfect to provide preferred language assistance by phone at no charge to its customers. Click here [https://www.transperfect.com/services/languages.html] to see a list of the languages offered by Transperfect. To request the use of the service, simply inform your Crescent Bank representative that you would like to utilize the service, and the agent will connect with a translator to assist with the phone call. 

To New York City residents: A translation and description of commonly-used debt collection terms is available in multiple languages on the Department's website at www.nyc.gov/dca.