Auto Loan Customer Service

1-866-208-8288

Mon - Fri, 7am - 8pm CT
Sat, 8am - 1pm CT

Log in to your account to send a secure message.

Contact Auto Loan Customer Service for:

  • Account maintenance information
  • Correspondence requests
  • Credit bureau questions
  • Balance information
  • Loan information
  • Payoff information
  • Payments by phone
  • Transaction disputes
  • Forgot Auto Loans username 

Auto Loan Mailing Addresses

Auto Loan Customer Correspondence
P.O. Box 2829
Addison, TX 75001-2829

Auto Loan Payments
P.O. Box 2829
Addison, TX 75001-2829

Auto Dealer Credit Support

1-866-377-1933

Mon - Fri, 8am - 8pm CT
Sat, 9am - 6pm CT
nationalcreditdepartment@cbtno.com
Fax: 866-243-4193

Please do not send any personal or account information via unsecured email.

Auto Dealer Funding Support

1-844-462-2866

Mon - Fri, 8am - 5pm CT
verifications@cbtno.com
Fax: 844-228-2265

Banking Customer Service

1-877-831-3334

Mon - Fri, 8am - 5:30pm CT

Log in to your account to send a secure message.

Lost or Stolen Debit or ATM Cards

1-877-831-3334

Mon - Fri, 8am - 5:30pm CT

1-800-500-1044

Nights and Weekends

Contact Banking Customer Service for:

  • CD rates
  • Personal or business banking services
  • Forgot username for Online Banking

Banking Mailing Address

Banking Customer Correspondence
P.O. Box 61813
New Orleans, LA 70161-1813

Clientes que Hablan Español

Crescent Bank cuenta con agentes que hablan español para brindar asistencia con el idioma por teléfono a nuestros clientes. Para solicitar el uso de un agente que habla español, por favor informe a su representante de Crescent Bank, y el agente le comunicará con un agente que habla español para ayudarlo con la llamada telefónica. Para clientes con préstamos de auto, llame al 1-866-208-8288 y para clientes bancarios, llame al 1-877-831-3334.